This is a short guide of how to choose an open source sofware that will be a plus for your business and is not likely to become a nightmare.
Professional Support Available
Make sure there is at least one company that is offering commerical support for the open source product you are interested in. Of course more is better as you have wider choise and also the more commercial support providers there is the more popular (better) the softwaar may be.
If you are not a fan or developer yourselft, it will be probably better to prevent usage of open source where no professionals are offering their support services and you would be dependant on its community only. It is nice to have supportive community that may be willing to help you solve the problems, but that may be both time and knowledge demanding; so it is even better, if you know there is always someone you can hire and get the job done.
